Our expert answers to all your burning bra-related questions...

Something you're curious about that we haven't answered here?

Get in touch.

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What sizes do you cater for?

In most cases, we stock band sizes 6-24 and cup sizes A-K. This is dependent on the specific brands and bra styles. For example, some brands start their styles at a D cup and others only go up to an F cup.

What is Pre Order?

You have the option to use the Pre Order function on the products we are able to order in for you as always available styles. This generally applies to our basics stock in nude, black or blush colours.

Note that full payment is required at time of Pre Order. Please allow 14 days for delivery of Pre Order items as many of our suppliers are based in Europe. We will keep you informed of the status of your order if there are any delays out of our control.

Can I order styles in other colours?

In most cases, yes! It also depends - on whether it is a continuity (always available) or fashion (limited availabilty) item. Please get in touch with us with your style and colour enquiry and we will let you know the availability of your request.

Note we will require full payment of your request and delivery will take up to 14 days, provided the item is in stock with the supplier.

What if I don't know my size?

No worries! If you're in Mudgee, pop into our store for a complimentary fitting. Outside the area? Book a virtual fitting with Simone - easy, professional & in the comfort of your home.

What is the "Simone knows my size" option?

Aw, we love this one! For our regular shoppers, we keep an up-to-date record of your measurements & sizing on our files. If you can't remember your bra size, simply select the "Simone knows my size" product, and we'll do the rest. Make sure you have had a fitting with us within the last 12 months to ensure your size is still accurate!

Help! My order hasn't arrived - who should I contact?

You will need to contact Australia Post with your tracking details. Unfortunately, we're not responsible for parcels once they leave our store!

How can I pay for my order?

We accept credit card & Afterpay.

I have a history of breast cancer. Can you assist me with bras and breast forms?

Absolutely. This is our specialty. We stock and recommend Amoena products. Visit our Breast Cancer Care page for more information or Get in touch to discuss your specific needs.